Privacy Policy

1. Information We Collect

When you submit a scam report or contact us, we collect the following personal information:

• Your Information: Name, email address, company name (optional), country, and state/province.
• Scam Details: Scammer's name, contact method, email, phone number, website, address, scam type, payment method, amount lost, and your description of events.
• Evidence: Any files you voluntarily upload (screenshots, documents, etc.).
• Newsletter: Email address and language preference if you subscribe to scam alerts.
• Contact Messages: Name, email, subject, and message content.

2. How We Use Your Information

• To review your scam report and provide helpful resources.
• To identify scam patterns and warn the public (using anonymized, aggregate data only).
• To respond to your contact inquiries.
• To send scam alert newsletters (only if you opt in).

3. Information Sharing

We never share your personal report details publicly. Anonymized, aggregate data (scam type, country, payment method, with no personal identifiers) may be displayed on our Community Reports and Trend Dashboard pages.

We do not sell, rent, or trade your personal information to third parties.

4. Data Storage & Security

Your data is stored in encrypted databases with industry-standard security measures. Access to personally identifiable information is restricted to authorized team members only.

5. Data Retention

We retain scam reports indefinitely to support ongoing fraud analysis. Contact messages are retained for up to 2 years. Newsletter subscriptions are retained until you unsubscribe.

6. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you.
• Request deletion of your personal data.
• Unsubscribe from newsletters at any time.
• Withdraw consent for data processing.

To exercise these rights, contact us at privacy@reportascam.org.

7. Cookies

We use minimal cookies for essential functionality (language preference, theme preference). We do not use advertising or tracking cookies.

8. Third-Party Services

We use third-party services for database hosting and file storage. These services have their own privacy policies and are bound by data processing agreements.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact

For privacy-related questions, contact us at privacy@reportascam.org.